CYBERSECURITY, HACKING AND CYBER CRISIS EVENTS
In recent years, news about cybersecurity breaches and corporate hacks has been more prevalent. Any organization can be targeted by cyberattacks, and if not managed well, these incidents can seriously harm your public image. It is your responsibility to take steps to protect your customers, employees, and other stakeholders from the effects of a cyberattack.
We recommend starting with a cybersecurity crisis communications plan. Tucker/Hall works with organizations of all sizes to create these plans.
We usually start by asking a few key questions:
- How do you store and share confidential information about your employees, customers, shareholders, and company intellectual property?
- What systems do you have in place to secure your website, email servers, and databases?
- Do your employees or customers use mobile apps to share private information? If they do, are they aware of the risks involved?
- Do you have a way for customers or employees to get help if they think their information was accessed during a cyberattack?
Once we review your answers and related materials, our team will create a cyber crisis communications plan that fits your organization. Our plans help your company respond quickly and avoid extra confusion during a crisis. We also include reputation management strategies to help your company recover and protect its long-term reputation.
We help you identify your key stakeholder groups and create a plan for communicating with them during a crisis. If you detect a cybersecurity threat, it’s important to act quickly and share confirmed information with stakeholders immediately. Having a communications plan ready before anything happens makes it easier to handle difficult situations.
No matter your company’s size or industry, you need a clear crisis management plan and a team of experts to support you. Tucker/Hall will work with your legal, IT, and senior management teams to create a plan of action for responding to a cybersecurity breach or attack.
Contact Tucker/Hall to find out how you can protect your company’s reputation from cybersecurity threats. Our team will work closely with your team to find vulnerabilities and identify solutions to reduce the risk or impact of a cyber crisis.